QuickBooks Online Manual
General Topics



Keeping an Audit Trail
The Audit Trail feature is designed to maintain a record of all changes made to transactions. Each time a transaction is created, modified, or deleted, QuickBooks keeps a record of the change within the data file. A record of the user who made a particular change is also maintained. All of this information is accessible by running the Audit Trail Report.

To activate the audit trail feature, the administrator must take the following steps:

1. From the "Edit" menu, choose Preferences.
2. In the Preferences window, Select Accounting in the scroll box.
3. Select the Use Audit Trail checkbox.
4. Click OK.

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Closing Your Books
These steps will prevent you from changing any information from previous years. You need to be logged in as an Administrator to do this. The Administrator will still have access and the ability to change any information at all times. The only way to make this useful to your company is to make sure each user has their own login name - This will enable you to limit that particular person from changing any information. The administrator login should not be used for entering data.

To activate the audit trail feature, the administrator must take the following steps:


1. You must be in Single User Mode..
2. From the "Company" Menu, choose setup users.
3. Click on the closing date.
4. Enter the closing date and click OK.
5. To limit another user from having access to transactions entered before the closing date, do the following:
 
A. From the User List, Select the name of the User.
B. Click Edit User.
C. Click Next until the changing or deleting transactions window appears.
D. Select NO in response to the question: Should this user also have the ability to change or delete transactions that were recorded before the closing date? This will not allow the user to edit, delete, or void transactions before the closing date.

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Creating and Printing Statements

1. Display the Select Statements to print window by choosing "Customer" and selecting "Create Statements".

For QuickBooks 1999:
Choose "Activities" and Select "Create Statements".

2. If your chart of accounts contains more than one accounts receivable account, QuickBooks will display the "A/R Account" field so you can choose the A/R account for the statements that you want to print. If you only have one accounts receivable account, this field will not be available to you.
3. From the "Format" drop-down list, choose the template you want to use to print the statements.

For Quickbooks 2001, 2000, 1999:
From the "Print Format" drop-down list, choose the template you want to use to print the statements.

Tip: If you have a lot of detail to put into the note but you want the entry in the "To Do" list to be short, enter a short title, press the Enter key, and then enter the rest of the note. Only the title will appear on the "To Do" list.
4. Enter the beginning and ending dates of your billing period in the "Dates From" and "To" fields.
5. Enter the statement date in the "Statement Date" field. This date appears on the top of the printed statements and in the "Billed Date" field of each customer's register.
6. Choose the customers you want to print statements for in the "For Customers" buttons.
Click "All Customers" to select all your customers.
Click "Selected Customers" to select only certain customers. The "Choose" button will then become usable, click on it to select the customers. Select the customers by clicking each Customer:Job name that you want to print a statement for. To include all the invoices you sent to a particular customer, be sure to choose all the jobs you are performing for that customer.
Click "One Customer" to select one customer. Use the drop-down list to select the customer.
Click "Customers of Type" to select only those customers who match a specific customer type. Use the drop-down list to select the customer type.
7. Click "Don't Print Statements That Have a Zero Balance" to omit statements for customers who are paid up.
8. If you performed more than one job for the customer(s) you selected and if you want QuickBooks to print a separate statement for each job, select "For each Job" under "Print Statement For". Otherwise, QuickBooks prints a consolidated statement for each customer.
9. Click "Preview" if you want to review the information that will appear on the statements.
10. Click "Finance Charges" to add finance charges to the statements.
11. Click "OK".
12. In the "Print" window, check the printer settings for printing job. Make any changes needed.
13. If you want to print more than one copy of the statements, enter the number of copies in the "Copies" field.
14. Click "Print".

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Creating Customer: Jobs

1. Display the Customer:Job list by clicking on the Customer List icon or choosing "Lists" then Customer:Job.
2. Choose "New" from the "Customer:Job" menu button in the bottom left corner of the "Customer:Job List" window.
3. You will now be in the "New Customer" window. In the "Customer" field, enter the name of the customer as you'd like it to appear on your "Customer:Job List". For example, if the customer is Joan Green and you want the list to show last names first, enter Green, Joan.
4. Complete the "Address Info." Tab, which is the tab that first appears in the "New Customer" window. The "Address Info." Tab holds contact information about the customer.
A. Enter the customer's first and last names, along with their middle initial and salutation or title (Mr./Mrs./Dr.).
B. In the "Bill to" section, complete the customer's billing address (QuickBooks has partially filled in the address based on what you've entered so far). Enter the address as you want it to appear on printed invoices, checks, and other forms.
  Note: The address information you enter can be exported for mail merge. If you use mail merge, be sure to include in the last line of the address the two-letter state abbreviation and the zip code. This ensures that the address will print correctly in mail merge documents.
C. In the "Ship To" field, if the customer has a separate shipping address, enter the address as you'd like it to appear on printed invoices and other forms. If the shipping address is the same as the billing address, click "Copy" to copy the billing address to the "Ship To" field.
D. Enter the fax number, phone number, alternate phone number, and alternate contact person in the "FAX", "Phone", "Alt. Ph.", "Alt. Contact", and "E-mail" fields.
5. Click on the "Additional Info." Tab and fill in the information fields you see there. The "Additional Info." Tab holds credit, sales tax, and other information about the customer.
A. In the "Account" field, enter the name or number of the account you want to associate with this customer.
  Note: An account number is required if you want to set up this customer as an online payee. The payee uses this number to identify you.
B. Enter a type in the "Type" field. This is a word or phrase that categorizes this customer for your reports. From this drop-down list, you can choose a customer type you have already set up, or you can enter a new customer type and have QuickBooks add it to the list.
  For example, a building contractor might use customer types to record a client's market segment: residential, commercial, industrial, etc.
  Once you have assigned a customer type to each customer, you can create reports that provide useful information about your customers in terms of how you have categorized them.
C. In the "Terms" field, fill in the specific set of payment terms you would like to apply to this customer. When you write an invoice to the customer, QuickBooks uses the terms to calculate when the invoice is due and, if you specified a discount for early payment, when the customer is entitled to the discount.
  For example: 2% 10 Net 30 means "2% discount if paid within 10 days, net due in 30 days" if the terms are standard terms, or "2% discount if paid by the 10th of the month, net due by the 30th of the month" if the terms are date-driven terms.
D. In the "Rep" field, fill in the sales person, or rep, that typically handles the services provided to this customer. If this field is not applicable, you can leave it blank. In the "Credit Limit" field, enter the credit limit that the customer has with your company. QuickBooks remembers the limit and warns you when the customer is about to exceed the limit.
E. The "Opening balance… as of" field has already been established for you, so you need to enter no further information here. This field is only used when you are setting up the company.
F. Click in the "Customer is taxable" checkbox to make a check appear in the checkbox if you charge sales tax to this customer. When you select this checkbox, QuickBooks automatically calculates sales tax for each taxable item you sell to this customer. QuickBooks uses the sales tax rate specified in the "Tax Item" field. If you do not charge sales tax to this customer, unclick the box so a check does not appear in the box.
G. In the "Tax Item" field, specify the sales tax rate you want QuickBooks to use to calculate sales tax when you sell taxable items to this customer. If the rate shown is incorrect for this customer, choose the correct rate from the drop-down list.
H. (Optional) If the customer has a resale number, enter the number in the "Resale Number" field. This field is for your information only so what you enter here will not affect your reports or how sales tax works in QuickBooks.
I. Fill in the "Custom Fields" information. If you have set up any custom fields for the customer, they appear here on the "Additional Info" tab. You can fill in any or all of these fields that apply to the customer. These are used to setup additional information fields that you may want for your vendors. If custom fields have been set up for vendors then you will see the fields for each vendor. These additional fields can be used to print or filter on reports. An example of a custom field might be a birthday.
6. Fill in the "Job Info" tab. The "Job Info" tab lets you enter job-related information when you are performing a single job for a customer. Use the "Job Info" tab when you don't want or need to set up multiple jobs for a customer in your Customer:Job list. If you are going to be doing multiple jobs for a customer you want to set the job up separately.
To do this, leave the "Job Info" tab blank. Highlight the customer you want to set the job up for.
Click the "Activities" button at the bottom of you screen and select "Add Job".
The "Address Info" tab will fill in the information from your customer that you have previously filled in. You can adjust any information that may have changed for this particular job (for example, the contact name may be different than that of the original Customer:Job.). Follow the rest of the instructions to fill in the "Job Info" tab.
7. In the "Job status" field choose from the drop-down list, the status (Pending, Awarded, etc.) that best applies to this job. Job status information is for your records only. It gives you a way to keep track of each job. When you create a job administration report, QuickBooks Pro includes the status of each job on the report. You can also see the status of each job on the Customer:Job list.
Note: When a job's status changes, you must edit the job record and change the status yourself. QuickBooks Pro does not do this for you.
8. In the "Start date" field, enter the date you started the job.
The start date (along with the projected end and end dates) helps you track how long each job takes, and how well you estimated the length of a job. When you create a job administration report, you can add to the report columns that show the start date, your projected end date, and the actual end date for each job.
Note: When the date changes. You must edit the job record and change the date yourself. QuickBooks Pro cannot change the date for you.
9. In the "Projected end" field, enter your projected completion date for the job.
Note: When the date changes. You must edit the job record and change the date yourself. QuickBooks Pro cannot change the date for you.
10. In the "End date" field, enter the date of completion once the job is finished.
11. In the "Job description" field, enter a short description of the job. The descriptions you enter will appear on job administration reports. When you enter a job description, enter information that will be useful to you when you see the job listed among other jobs in the report. (For example, if you have performed several jobs for the same customer, you could use the job descriptions to help you distinguish the jobs from each other.)
Note: If you want to write a longer description of the job, or if you want to jot down notes while the job progresses, use the job's Notepad.
12. In the "Job type" field, enter a word or short phrase to classify the job. This helps you to classify your jobs so you can group and subtotal similar jobs on your reports. By using them, you'll be able to determine which kinds of jobs are the most profitable for your business. (Customer types can be used independently of job types to help you classify your jobs and clientele.)
13. You will now be moved to the "Amount" column. QuickBooks has already entered the amount you have written the check for.

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Emailing a QuickBooks File
Open your email account to compose a message to the person you would like to send the file.

1. In most programs there are two ways to attach the file:
You can click the paperclip symbol at the top of your E-mail window.
You can choose "Insert" from the menu bar and then choose "File Attachment".
2. In this case, the file that you will want to attach usually will be your QuickBooks working data file, which will consist of your company's name followed by the extension .qbw. (If you are asked for a backup the extension will be .qbb or an Accountant's review file the extension will be .qba)
3. QuickBooks 99 should be saved under the directory C:\program files\intuit\ QuickBooks Pro\[your company name].qbw (or whichever extension you are using). You use the drop-down list in the "Look In" field of the "Insert Attachment" window to select the file name. If you are having difficulty finding your file you can always select the "Find" feature on your "Start" menu bar, and choose "Files or Folders". Then type in your company name (or " *. " if you do not know the exact way the company name was saved for this file) and the extension of the file that you are sending.
4. After you have found the file, click "Attach" to attach the file to your E-mail and send it.
Some E-mail systems will not let you send large files. If this is the case, you will see a message that tells you the file is too large to send. If you know how to zip a file, you can zip the file and then try to email it.

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Making a Journal Entry
The general journal entry is a double bookkeeping entry. You need to know the debit account and the credit account that should be adjusted in the entry.

The General Journal Entry window is typically for accountants who prefer to enter certain transactions in a general journal. Usually, accountants will make general journal entries when working with an accountant's review copy. If you are not an accountant, you might use this window to transfer amounts from one income or expense account to another or from one class to another.

1. From the "Banking" or "Customer" menu, choose "Make Journal Entry".

For QuickBooks 1999:
From The "Activities" Menu, Choose "Make Journal Entry".

2. You can change the date in the "Date" field if you need to.
3. Fill in the entry number in the "Entry No." field. This number will appear on reports that include this general journal entry.
4. 4. In the detail area that includes "Account", "Debit", "Credit", "Memo", and "Name", enter the distribution lines. You need to select the accounts that need to be debited and credited.
A. In the "Account" column, enter the first account in your transaction.
B. Enter the debit or credit amount for the account you entered.
C. Enter a memo about the amount in the "Memo" column. The memo appears on reports that include this general journal entry.
D. Enter the customer, vendor, or employee name associated with the amount in the "Name" column. If the account is an A/R or A/P account, you must enter a name.
E. Assign a class to the amount if the class option was set up for your company.
F. Continue to enter distribution lines (Steps A-E) until the transaction reaches a zero balance (the total in the "Debit" column equals the total in the "Credit" column)
5. To record the journal entry:
A. To record and then enter another journal entry, click "Next" or "Save & New".
B. To record and close the window, click "Save & Close" or "OK".
6. You how can print right from the Journal Entry screen. Click the "Print" button.

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Reconciling your Bank Account
Make sure your QuickBooks records agree with the checking, savings, and money market account.

1. Display the Reconcile window from the "Banking" menu.

For QuickBooks 1999:
Display the Reconcile Window From The "Activities" Menu.

2. In the Account to Reconcile field, enter or select the account you want to reconcile.
3. Compare the beginning balance amount shown on your statement with the amount shown in the Beginning Balance field in the Reconcile window.

For Quickbooks 2001, 2000, 1999:
Compare the opening balance amount shown on your statement with the amount shown in the Opening Balance field in the Reconcile window.

4. Find the ending balance on your statement and enter it in the Ending Balance field.
5. Enter any service charge or interest earned:

For Quickbooks 2001, 2000, 1999:
Complete the "Transactions to be added" section of the Reconcile window.

A. If the financial statement shows a service charge or interest that you have not yet entered into your QuickBooks records, enter those amounts into the Service Charge and Interest Earned fields.
B. In the Account field for service charges, enter the expense account you use to track service charges. In the Account field for interest, enter the income account you use to track interest income.
6. When you find a transaction in the Reconcile window that matches a transaction on the statement, click the transaction to mark it as cleared.
7. For each transaction you mark, verify that its amount matches the amount listed on the statement.
8. If some amounts don't match, or if you find transactions that contain other errors, correct the transactions.
9. If you find a transaction on your statement that is not shown in the QuickBooks list of uncleared transactions, enter the transaction now.
10. When you've finished marking the transactions, look at the difference amount in the bottom right corner of the Reconcile window.
A. If the amount is 0.00 click "Done". You've reconciled the account with the statement. At this point, you can have QuickBooks print a reconciliation report.
B. If the amount is not zero, your account does not balance for the period of time covered by the statement, and you need to correct the difference before you can click "Done". If you cannot find you difference click cancel and notify your accountant.

Note: If you click "Done" when the account is not in balance the adjustment that QuickBooks will make will be applied to the opening balance equity account.
11. Click the Matched button to enter the bank statement date.
12. After clicking "Done" you should print the Reconciliation Report in full. When printing this report, make sure to change the date of the report to the bank statement ending date or the Reconciliation Report will not print the correct balances.

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Setting up a Vendor
You can add new vendors to your vendor list at any time. The Vendor list holds information about the people and companies you do business with.

1. From the "Vendor" menu, choose "Vendor List", or you can click on the icon "vendor List".

For QuickBooks 1999:
From The "Lists" menu, Choose "Vendor", then "Vendor List".

2. Then, from the "Vendor" menu button in the bottom left corner of the "Vendor List" window, choose "New".
3. In the "Vendor" field, enter the name of the vendor, as you'd like it to appear on your vendor list. (If the vendor is an individual and you list individuals last name first, you should enter the name with the last name first.)
4. You will see two tabs in the "New Vendor" window: "Address Info" and "Additional Info". "Address Info", by default, is the tab that appears on top for you to begin entering in the information.
5. The "Address Info" tab holds contact information about the vendor. You should enter the appropriate information in the following fields: "Company name", "Mr./Ms.", "First name, M.I., Last name", "Address", "Phone", "FAX", "Alt. Ph.", "Alt. Contact", "E-Mail", "Print on check as". As you enter information in the beginning fields, QuickBooks automatically begins to fill in the rest of the fields. You should fill in as much information as you have available. "Print on check as" field will be filled in with the information you entered in the vendor's "Company Name" field, but you can edit it to read exactly as you would like it entered on the check. If there are any other fields that you need to have listed for each vendor, there is an option to set those up on the "Additional Info" tab.
"Company name" - Fill in the vendor's company name. (If you send a 1099-MISC form to this vendor, enter the company's legal name.)
"Mr./Ms." - Enter the vendor's salutation or title (Mr., Ms., Dr., etc.) here. For a married couple, you can enter "Mr. and Mrs."
"First name", "M.I.", "Last name" - Enter the first name, middle initial (M.I.), and last name of the person who is your main contact when you do business with this vendor. If the vendor is a large corporation (for example, your utility company), you can leave these fields blank. (If you send a 1099-MISC form to this vendor, you must enter the vendor's legal name in these fields.)
"Address" - Complete the vendor's address (QuickBooks has partially filled in the "Address" field based on what you've entered so far). Enter the address as you want it to appear on printed checks to the vendor. (If you send a 1099-MISC form to this vendor, you must include the city, the two-letter state abbreviation, and the zip code. Do not change the part of the address that QuickBooks filled in.)
"Phone", "FAX", "Alt. PH.", "Alt. Contact" and "E-Mail" - Enter, as needed, the vendor's phone number, fax number, and alternate phone number; and the name of an alternate contact person and the company main e-mail address.
"Print on check as" - This is the vendor's name as it will appear on printed checks you send to the vendor. QuickBooks pre-fills this field with the vendor's company name, but you can edit the name if you want it to print differently on your checks.
6. Click on the "Additional Info" tab. The "Additional Info" contains credit, tax-related, and other pertinent information about the vendor. You should enter the appropriate information in the following fields: "Account", "Type", "Terms", "Credit Limit", "Tax ID", "Vendor is eligible for 1099", "Opening balance… as of", "Custom fields".
7. In the "Account" field, enter any information that you want QuickBooks to print in the "Memo" field of checks when you create them. For example, if you enter your company's account number with the vendor, QuickBooks automatically adds the account number to the "Memo" field on each bill payment check that goes to that vendor. (You can also enter a short note or message instead of an account number.) An account number is required if you want to set up this vendor as an online